Privacy Policy
Effective Date: June 30, 2026 • Last Reviewed: September 2026
Explorush ("we", "our", or "us"), operated by Harsh Chorghe at https://explorush.in, is committed to safeguarding the personal information of our users, travelers, creators, and clients.
This Privacy Policy outlines the types of data we collect, how we securely handle, store, and process that data, and your privacy rights under Indian information technology laws and international data standards.
1Information We Collect
Depending on how you engage with Explorush, we may collect the following categories of information:
- Personal Identifiable Information (PII): Full name, email address, contact phone number, city, billing address, and emergency contact details (provided voluntarily during tour bookings, course enrollments, or contact inquiries).
- Transactional Data: Details of services or tours purchased, invoice records, payment dates, amounts, and transaction reference IDs.
- Technical & Usage Telemetry: IP address, device type, operating system, browser configuration, page visit duration, referring URLs, and user navigation patterns collected anonymously for performance optimization.
- User Communications & Submissions: Information provided in feedback surveys, bug reports, custom web design queries, and customer support conversations.
2Payment Information & Financial Security
All payment transactions on Explorush are processed securely through certified, PCI-DSS Level 1 compliant payment gateways (such as Razorpay, PayU, and Stripe) using end-to-end 256-bit SSL encryption.
3How We Use Your Information
We process your information strictly for legitimate business purposes:
4Data Sharing & Third-Party Disclosures
We do not sell, rent, trade, or monetize your personal information to any third parties for advertising purposes.
Your data is shared strictly on a need-to-know basis with trusted service providers:
- Payment Aggregators: To authenticate and settle your booking transactions securely.
- Cloud Infrastructure & Email Services: Encrypted hosting and transactional email distribution (e.g., sending booking receipts).
- Tour Logistics & Stay Providers: Limited traveler names and contact details shared with verified hotel/homestay partners and permit authorities solely for expedition access.
- Legal Compliance: If mandated by law enforcement authorities or valid court orders under the laws of India.
5Cookies & Tracking Technologies
We use essential session cookies to enable smooth site navigation, store your theme/UI preferences, and analyze anonymized visitor traffic. You have full control to disable or block non-essential cookies via your browser settings at any time without losing core site accessibility.
6Data Security & Retention
We implement robust technical and organizational security controls—including HTTPS encryption, firewall protections, and authenticated access protocols—to protect your personal information against unauthorized disclosure, alteration, or theft. We retain your transaction records only for the period necessary to fulfill service agreements and comply with statutory accounting requirements.
7Your Privacy Rights
You have the right to:
- Request a copy of personal information we maintain about you.
- Request correction or updating of inaccurate personal data.
- Request the complete deletion/erasure of your personal account data (subject to legal recordkeeping obligations).
- Opt out of promotional communications at any point by emailing us.
8Data Controller & Grievance Redressal
For privacy questions, data access requests, or grievance concerns, you may contact our designated Data Protection Officer: